The Datum Report

Occupation 4121 · Administrative and secretarial occupations

Credit controllers

Half of full-time credit controllers in the UK earn more than £28,532 a year, and half earn less.

Credit controllers perform financial, administrative and other tasks in relation to credit control and debt collection.

How people enter it

Entry is most common with GCSEs/S grades but is also possible with other academic qualifications. Professional qualifications are available and may be required for some posts.

What the work involves

• receives requests for credit submissions and lending proposals
• arranges for investigations of the credit worthiness of individuals or companies
• deals with any enquiries or difficulties concerning the acceptance or rejection of credit applications
• checks that accounting, recording and statutory procedures are adhered to for all credit transactions
• arranges for the collection of arrears of payment

Also called

Credit control clerk · Credit controller · Debt management associate · Loans administrator

What it pays

How pay has changed

Median gross annual pay for credit controllers, full-time employees, 2023 to 2025. Each point is that year's ASHE April snapshot as published — revisions are not backfilled into earlier years, and a year ONS withheld is a gap rather than a joined line.

ONS, ASHE Table 14 - occupation by four-digit SOC (national). Table

Year-on-year change

The change from each year to the next, in per cent, computed from the figures in the chart above — so the two cannot disagree.

ONS, ASHE Table 14 - occupation by four-digit SOC (national). Table

Pay by region

Median gross annual pay for full-time employees, ranked, against the UK figure. 10 of 11 regions are published: ONS withholds a cell where the survey sample cannot support it, and those are shown as gaps rather than dropped — an absent region is not a region without the work in it.

ONS, ASHE Table 14 - occupation by four-digit SOC (national). Period 2025. Table

Every regional figure

ONS does not publish occupational pay below region. Cells the survey could not support are shown as withheld, with its reason — adding a region split to a specific occupation leaves roughly a tenth of cells publishable.

Common questions

Classified alongside this

Bank and post office clerks · Book-keepers, payroll managers and wages clerks · Finance officers · Financial administrative occupations n.e.c.