The Datum Report

Occupation 4121 · Administrative and secretarial occupations

Credit controllers

Credit controllers perform financial, administrative and other tasks in relation to credit control and debt collection.

How people enter it

Entry is most common with GCSEs/S grades but is also possible with other academic qualifications. Professional qualifications are available and may be required for some posts.

What the work involves

Also called

Credit control clerk · Credit controller · Debt management associate · Loans administrator

What it pays

MeasureHoursBasisPeriodValueSource
4121 : Credit controllers None None 2026-03 24,400.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4121 : Credit controllers None None 2026-03 25,400.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4121 : Credit controllers None None 2026-03 28,500.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4121 : Credit controllers None None 2026-03 — ONS, Annual Population Survey - employment by occupation (SOC 2020)
Not published: Estimate is less than 500
4121 : Credit controllers None None 2026-03 3,100.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4121 : Credit controllers None None 2026-03 29,000.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4121 : Credit controllers None None 2026-03 1,100.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)

Every regional figure

ONS does not publish occupational pay below region. Cells the survey could not support are shown as withheld, with its reason — adding a region split to a specific occupation leaves roughly a tenth of cells publishable.

RegionMeasureHoursValuePeriod
East 4121 : Credit controllers None 2,200.00 2026-03
East Midlands 4121 : Credit controllers None 4,400.00 2026-03
London 4121 : Credit controllers None 800.00 2026-03
North East 4121 : Credit controllers None 1,300.00 2026-03
North West 4121 : Credit controllers None 2,700.00 2026-03
Northern Ireland 4121 : Credit controllers None withheld 2026-03
Scotland 4121 : Credit controllers None 3,100.00 2026-03
South East 4121 : Credit controllers None 4,700.00 2026-03
South West 4121 : Credit controllers None 1,300.00 2026-03
Wales 4121 : Credit controllers None 1,100.00 2026-03
West Midlands 4121 : Credit controllers None 4,400.00 2026-03
Yorkshire and The Humber 4121 : Credit controllers None 2,600.00 2026-03

Common questions

Does pay for credit controllers vary by region?

ONS publishes regional pay for this occupation where the survey sample supports it — 11 of 12 cells on this page. The rest are withheld by ONS, and are shown as withheld with the reason, rather than left out.

Where do these pay figures come from?

The Annual Survey of Hours and Earnings, published by the Office for National Statistics. Figures are shown exactly as ONS publishes them — we do not adjust, model or fill them in, and every number on this page carries the series and period it came from.

Classified alongside this

Bank and post office clerks · Book-keepers, payroll managers and wages clerks · Finance officers · Financial administrative occupations n.e.c.