The Datum Report

Occupation 4132 · Administrative and secretarial occupations

Pensions and insurance clerks and assistants

Pensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.

How people enter it

There are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs, apprenticeships and professional qualifications are available in some areas.

What the work involves

Also called

Administrator (insurance) · Claims handler · Clerical assistant (insurance) · Insurance clerk · Pensions administrator

What it pays

MeasureHoursBasisPeriodValueSource
4132 : Pensions and insurance clerks and assistants None None 2026-03 53,000.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4132 : Pensions and insurance clerks and assistants None None 2026-03 57,800.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4132 : Pensions and insurance clerks and assistants None None 2026-03 65,000.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4132 : Pensions and insurance clerks and assistants None None 2026-03 — ONS, Annual Population Survey - employment by occupation (SOC 2020)
Not published: Estimate is less than 500
4132 : Pensions and insurance clerks and assistants None None 2026-03 7,100.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4132 : Pensions and insurance clerks and assistants None None 2026-03 65,200.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)
4132 : Pensions and insurance clerks and assistants None None 2026-03 4,800.00 ONS, Annual Population Survey - employment by occupation (SOC 2020)

Every regional figure

ONS does not publish occupational pay below region. Cells the survey could not support are shown as withheld, with its reason — adding a region split to a specific occupation leaves roughly a tenth of cells publishable.

RegionMeasureHoursValuePeriod
East 4132 : Pensions and insurance clerks and assistants None 10,300.00 2026-03
East Midlands 4132 : Pensions and insurance clerks and assistants None 4,200.00 2026-03
London 4132 : Pensions and insurance clerks and assistants None 3,400.00 2026-03
North East 4132 : Pensions and insurance clerks and assistants None 4,900.00 2026-03
North West 4132 : Pensions and insurance clerks and assistants None 6,800.00 2026-03
Northern Ireland 4132 : Pensions and insurance clerks and assistants None withheld 2026-03
Scotland 4132 : Pensions and insurance clerks and assistants None 7,100.00 2026-03
South East 4132 : Pensions and insurance clerks and assistants None 5,900.00 2026-03
South West 4132 : Pensions and insurance clerks and assistants None 7,400.00 2026-03
Wales 4132 : Pensions and insurance clerks and assistants None 4,800.00 2026-03
West Midlands 4132 : Pensions and insurance clerks and assistants None 5,100.00 2026-03
Yorkshire and The Humber 4132 : Pensions and insurance clerks and assistants None 5,000.00 2026-03

Common questions

Does pay for pensions and insurance clerks and assistants vary by region?

ONS publishes regional pay for this occupation where the survey sample supports it — 11 of 12 cells on this page. The rest are withheld by ONS, and are shown as withheld with the reason, rather than left out.

Where do these pay figures come from?

The Annual Survey of Hours and Earnings, published by the Office for National Statistics. Figures are shown exactly as ONS publishes them — we do not adjust, model or fill them in, and every number on this page carries the series and period it came from.

Classified alongside this

Human resources administrative occupations · Library clerks and assistants · Records clerks and assistants · Stock control clerks and assistants · Transport and distribution clerks and assistants