Occupation 72 · Sales and customer service occupations
Customer service occupations receive and respond to enquiries regarding products or services, deal with customer complaints and perform a variety of tasks in the provision of additional services to customers after the point of sale; operate switchboards and receive and direct calls in a variety of establishments; operate telecoms equipment to transmit and receive messages; conduct market research interviews; and perform other customer service tasks.
Customer service occupations · Customer service supervisors