Occupation 4216 · Administrative and secretarial occupations
Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.
There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at level 2 that encompass various aspects of reception work. Professional qualifications are also available.
Dental receptionist · Doctor’s receptionist · Medical receptionist · Reception manager · Receptionist · Receptionist-administrator
| Measure | Hours | Basis | Period | Value | Source |
|---|---|---|---|---|---|
| 4216 : Receptionists | None | None | 2026-03 | 128,800.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 4216 : Receptionists | None | None | 2026-03 | 134,800.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 4216 : Receptionists | None | None | 2026-03 | 145,300.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 4216 : Receptionists | None | None | 2026-03 | 3,600.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 4216 : Receptionists | None | None | 2026-03 | 10,500.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 4216 : Receptionists | None | None | 2026-03 | 149,000.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 4216 : Receptionists | None | None | 2026-03 | 6,000.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
ONS does not publish occupational pay below region. Cells the survey could not support are shown as withheld, with its reason — adding a region split to a specific occupation leaves roughly a tenth of cells publishable.
| Region | Measure | Hours | Value | Period |
|---|---|---|---|---|
| East | 4216 : Receptionists | None | 12,200.00 | 2026-03 |
| East Midlands | 4216 : Receptionists | None | 10,200.00 | 2026-03 |
| London | 4216 : Receptionists | None | 20,300.00 | 2026-03 |
| North East | 4216 : Receptionists | None | 9,000.00 | 2026-03 |
| North West | 4216 : Receptionists | None | 17,300.00 | 2026-03 |
| Northern Ireland | 4216 : Receptionists | None | 3,600.00 | 2026-03 |
| Scotland | 4216 : Receptionists | None | 10,500.00 | 2026-03 |
| South East | 4216 : Receptionists | None | 23,400.00 | 2026-03 |
| South West | 4216 : Receptionists | None | 14,900.00 | 2026-03 |
| Wales | 4216 : Receptionists | None | 6,000.00 | 2026-03 |
| West Midlands | 4216 : Receptionists | None | 10,900.00 | 2026-03 |
| Yorkshire and The Humber | 4216 : Receptionists | None | 10,500.00 | 2026-03 |
ONS publishes regional pay for this occupation where the survey sample supports it — 12 of 12 cells on this page. The rest are withheld by ONS, and are shown as withheld with the reason, rather than left out.
The Annual Survey of Hours and Earnings, published by the Office for National Statistics. Figures are shown exactly as ONS publishes them — we do not adjust, model or fill them in, and every number on this page carries the series and period it came from.
Company secretaries and administrators · Legal secretaries · Medical secretaries · Personal assistants and other secretaries · School secretaries · Typists and related keyboard occupations