Occupation 6214 · Caring, leisure and other service occupations
Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.
There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided Off and on-the-job. NVQs/SVQs in Rail Services are available at level 2.
Conductor (railways) · Station assistant (underground railway) · Station supervisor · Ticket inspector (railways) · Train conductor · Train manager
| Measure | Hours | Basis | Period | Value | Source |
|---|---|---|---|---|---|
| 6214 : Rail travel assistants | None | None | 2026-03 | 19,500.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 6214 : Rail travel assistants | None | None | 2026-03 | 20,600.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 6214 : Rail travel assistants | None | None | 2026-03 | 23,900.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 6214 : Rail travel assistants | None | None | 2026-03 | — | ONS, Annual Population Survey - employment by occupation (SOC 2020) Not published: Estimate and confidence interval not available since the group sample size is zero or disclosive (0-2) |
| 6214 : Rail travel assistants | None | None | 2026-03 | 3,300.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 6214 : Rail travel assistants | None | None | 2026-03 | 23,900.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
| 6214 : Rail travel assistants | None | None | 2026-03 | 1,100.00 | ONS, Annual Population Survey - employment by occupation (SOC 2020) |
ONS does not publish occupational pay below region. Cells the survey could not support are shown as withheld, with its reason — adding a region split to a specific occupation leaves roughly a tenth of cells publishable.
| Region | Measure | Hours | Value | Period |
|---|---|---|---|---|
| East | 6214 : Rail travel assistants | None | 2,500.00 | 2026-03 |
| East Midlands | 6214 : Rail travel assistants | None | 600.00 | 2026-03 |
| London | 6214 : Rail travel assistants | None | 4,600.00 | 2026-03 |
| North East | 6214 : Rail travel assistants | None | withheld | 2026-03 |
| North West | 6214 : Rail travel assistants | None | 800.00 | 2026-03 |
| Northern Ireland | 6214 : Rail travel assistants | None | withheld | 2026-03 |
| Scotland | 6214 : Rail travel assistants | None | 3,300.00 | 2026-03 |
| South East | 6214 : Rail travel assistants | None | 5,200.00 | 2026-03 |
| South West | 6214 : Rail travel assistants | None | 2,100.00 | 2026-03 |
| Wales | 6214 : Rail travel assistants | None | 1,100.00 | 2026-03 |
| West Midlands | 6214 : Rail travel assistants | None | withheld | 2026-03 |
| Yorkshire and The Humber | 6214 : Rail travel assistants | None | 3,300.00 | 2026-03 |
ONS publishes regional pay for this occupation where the survey sample supports it — 9 of 12 cells on this page. The rest are withheld by ONS, and are shown as withheld with the reason, rather than left out.
The Annual Survey of Hours and Earnings, published by the Office for National Statistics. Figures are shown exactly as ONS publishes them — we do not adjust, model or fill them in, and every number on this page carries the series and period it came from.
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