The Datum Report

Occupation 6219 · Caring, leisure and other service occupations

Leisure and travel service occupations n.e.c.

Half of full-time leisure and travel service occupations n.e.c. in the UK earn more than £26,656 a year, and half earn less.

Job holders in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in minor group 621: Leisure and travel services.

How people enter it

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at levels 2 and 3. Training is also received on-the-job.

What the work involves

• observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly
• receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries
• makes local arrangements at stopover points for food and accommodation
• responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers
• signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary
• completes way-bill at scheduled points on route and balances cash taken with tickets issued
• receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage
• makes announcements to passengers and deals with enquiries
• serves food and beverages to passengers

Also called

Bus conductor · Holiday representative · Information assistant (tourism) · Steward (shipping) · Tour guide

What it pays

How pay has changed

Median gross annual pay for leisure and travel service occupations n.e.c., full-time employees, 2023 to 2025. Each point is that year's ASHE April snapshot as published — revisions are not backfilled into earlier years, and a year ONS withheld is a gap rather than a joined line.

ONS, ASHE Table 14 - occupation by four-digit SOC (national). Table

Year-on-year change

The change from each year to the next, in per cent, computed from the figures in the chart above — so the two cannot disagree.

ONS, ASHE Table 14 - occupation by four-digit SOC (national). Table

Pay by region

Median gross annual pay for full-time employees, ranked, against the UK figure. 0 of 11 regions are published: ONS withholds a cell where the survey sample cannot support it, and those are shown as gaps rather than dropped — an absent region is not a region without the work in it.

ONS, ASHE Table 14 - occupation by four-digit SOC (national). Period 2025. Table

Every regional figure

ONS does not publish occupational pay below region. Cells the survey could not support are shown as withheld, with its reason — adding a region split to a specific occupation leaves roughly a tenth of cells publishable.

Common questions

Classified alongside this

Air travel assistants · Rail travel assistants · Sports and leisure assistants · Travel agents